Sometimes a company gives me such good or bad service that I feel compelled to write about it. This is a collection of those writings.
Dave’s Restaurant Reviews get their own section.
The Bad
- DirecTV Customer Service - April, 2004
- Time and the Service Industry - December, 2003
- Logitech Pocket Digital Camera - July, 2002
- MacMall loses a customer - November, 2001
- Online shopping when you’re in a hurry - January, 2000
- Capital One doesn’t check their data - October, 1999
- United Parcel Service - Why UPS frustrates me - December, 1997
- Microsoft - Thinking about Windows - December, 1997
- Hilton USA - The Hilton San Jose & Towers - May, 1999
The good
- A bag for my laptop. March, 2003
- Tastybite Indian food. March, 2002
- MPFit MP3 player January, 2001
- Microsoft - The Microsoft Intellimouse Explorer - Updated August, 2000
- Metrowerks - Microsoft & Metrowerks - A Comparison - March, 1997
- Lee Reloading Equipment - September, 1999
- Deviant - September, 1999
A mixed bag
- The Epson Perfection 640U
- Problems with my Cisco PIX 501 - April 2004